FTX Europe Launches New Website for Customer Withdrawals Amid Parent Company’s Bankruptcy
FTX Europe, the European subsidiary of bankrupt cryptocurrency exchange FTX, has opened a new website to enable its former customers to withdraw their remaining funds from the platform. The new domain name, https://ftxeurope.eu/, has been approved by the Cyprus Securities and Exchange Commission (CySE) and will offer no products or services apart from balance withdrawal.
According to a report by Finance Magnates, FTX Europe confirmed that the new website would be used solely for the purpose of allowing FTX EU LTD clients to claim their FIAT balances. Customers are required to log in to their FTX EU account through the new domain to see their balance and request a withdrawal.
As of now, the original domain www.ftx.com/eu remains unresponsive. However, Finance Magnates checked CySEC’s public register and confirmed that https://ftxeurope.eu is an approved domain owned by FTX EU.
FTX EU, a solvent entity, is now paying out its customers on https://t.co/MEw8Oz8vTk.
Note: Almost none of FTX’s EU citizens are FTX EU users, because for some reason, FTX EU only onboarded customers registered from March 2022. pic.twitter.com/gu56Vysvlc
— FTX 2.0pium (FTX Creditor) (@AFTXcreditor) March 30, 2023
The move by FTX Europe to create a new website for balance withdrawals comes in the wake of the parent company’s bankruptcy. The bankruptcy filing of FTX, a popular cryptocurrency exchange, was announced in December 2021, after the company was hit with a $100 million lawsuit from a former client.
The new domain approval from CySE is seen as a positive development for FTX Europe’s customers, as it allows them to withdraw their funds from the platform despite the parent company’s financial troubles. FTX Europe’s initiative to create a new website for withdrawal requests shows its commitment to its customers and the financial regulations set forth by the regulatory bodies.

In conclusion, the new domain, https://ftxeurope.eu/, approved by CySE for balance withdrawal from FTX Europe, offers relief for former customers of the bankrupt cryptocurrency exchange. FTX Europe’s move to create a new website for withdrawal requests demonstrates the company’s willingness to adhere to regulatory guidelines and fulfill its obligations to its customers.
Read more:
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- FTX Had A $6.8 Billion Shortfall In Its Balance Sheet When It Filed For Bankruptcy Last November
- Hedge Fund Modulo Capital Seeks Return Of $400 Million Investment From FTX And SBF